FAQs
What material are WoodRose products made from?
All WoodRose products are crafted from solid teak wood, known for its durability, natural beauty, and resistance to moisture and pests. Each piece highlights the unique grain patterns of natural wood.
Are the products exactly the same as the pictures?
Because our products are made from natural teak wood, each piece has its own unique grain pattern and texture. Slight variations in color and grain are natural and add to the authenticity of solid wood furniture.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery on selected orders. Additional COD charges may apply. We recommend prepaid orders for faster processing.
How long does delivery take?
Orders are usually processed within 2–3 business days and delivered within 5–10 business days, depending on your location.
Do you offer free shipping?
Yes, we offer free shipping on all prepaid orders.
Can I track my order?
Yes. Once your order is shipped, you will receive a tracking link via SMS or email to monitor your shipment.
What is your return policy?
We accept returns or exchanges within 48 hours of delivery only in case of damaged, defective, or incorrect products. Please refer to our Return & Exchange Policy page for details.
How should I care for teak wood furniture?
To maintain the beauty of teak wood:
- Wipe with a soft dry or slightly damp cloth
- Avoid prolonged exposure to direct sunlight or water
- Do not use harsh chemicals or abrasive cleaners
Do you offer custom furniture?
At the moment, WoodRose primarily offers ready designs, but for special requirements you may contact our team and we will try to assist you.
How can I contact WoodRose?
You can reach our team using the details below:
Email: woodrose@mpveneers.com
Call: +91 9156456875
WhatsApp: +91 9422148000